Upcoming Events

Canada Savings Bonds

Canada Savings Bonds on Sale now Until November 1, 2015!
Organization ID# 16341

CSB Testimonials

“I use my CSB’s to save for Christmas every year for my family.  This year I am also using it to save for my honeymoon in Hawaii!”

“The CSB program helped me save and pay for my son’s first year of Residence!  It continues to grow and my next goal is a kitchen reno!”

“I was planning on a trip out West and decided to check my CSB account.  I discovered i had $900 saved up and it more than paid for my flight!”

Canada Savings Bonds Flyer

2015 Staff Recognition

2015 Staff Recognition

Canada Savings Bonds Coming October 1, 2015!

Canada Savings Bonds


Shift Replacement Group Texting

Please see the following document for an update regarding the Shift Replacement Group Texting process.

Shift Replacement Memo and Procedure

Uptown Funk

Loading the player...

Thanks to all the dancers, Direct Support Professionals, and Direct Support Supervisors, and everyone in Admin for making this video possible. I can’t thank everyone enough for the encouragement, support, and enthusiasm you have all shown this project. I hope this puts a smile on your face. Enjoy! ~Jonah.

Canada’s Wonderland

Exclusive Ticket Offer! FREE with Park Admission! Returning this October! NEW in 2015! To purchase your tickets, go to www.canadaswonderland.com and enter the following promo code in the space provided in the top right hand corner: CL2015

Single day pass is $42.99 with code, regular $47.99

Empire Group Bulletin

Overage Dependant Students

Does your plan include health and dental benefits? If it does and you have employees with dependants over the age of 22 (the regular age at which we terminate coverage) but under age 26 attending college or university on a full-time basis, it’s important you let us know. This will ensure overage dependant students receive uninterrupted health and dental coverage for the duration of their formal education up until they turn age 26.

There is no increase in premiums for continuation of coverage for eligible overage dependant students.

What you need to do

If you are managing the administration of your plan online, you can easily add this information.

Not signed up for the Plan Administrator website? Just go to www.empire.ca and click on the “Group Plan Administrator” link in the “Sign in” section at the bottom right hand corner of the page. Then click on “Request a User ID”.

Alternatively, you can find the “Request for Overage Dependant Student Coverage Form” on our website at www.empire.ca.  You can enclose the completed form with your premium cheque, mail it separately, fax it to 1-888-841-9145 or email it to group.administration@empire.ca.

Post secondary institutions outside of Canada or the United States

For overage dependant students attending an accredited post secondary institution outside of Canada or the United States, contact our Customer Service Unit at 1-800-267-0215 or by email at group.administration@empire.ca and provide the following information:

• insured employee’s name, group and certificate numbers,
• dependant’s name and date of birth,
• name and location (country) of the post secondary institution they will be attending,
• the exact school term start and end dates for the current school year, and
• confirmation that the dependant’s provincial health insurance coverage has been extended.

Once Empire Life approves the information, a confirmation of coverage letter will be sent.

Important information regarding the Travel Emergency Assistance Program

Travel Emergency Assistance applies to an insured dependant who is attending an accredited post secondary institution outside of his province/country of residence if the medical emergency incurred is the result of a sudden and unforeseen sickness or injury.

Travel Emergency Assistance coverage applies only to designated countries and may change from time to time. The insured dependant can visit the Foreign Affairs and International Trade Canada Website at http://www.voyage.gc.ca/countries_pays/menu-eng.asp prior to departure to confirm whether services apply in a specific country.

Important Notes

You need to update us every year, even if a dependant is a returning student. Please note if you are entering the information online this information is also required every year. Coverage for overage dependant students is extended for each school year (September 1 to August 31). The year of graduation coverage will terminate on August 31 or the overage dependant student’s 26th birthday, if earlier.

Please provide this information by August 31, 2015 to ensure there is no interruption in health and dental coverage for overage dependant students. Empire Life must authorize coverage for overage dependant students.

Contact Us

As always, if you have any questions, please contact our Customer Service Unit at 1-800-267-0215, or by email at group.csu@empire.ca.

Manulife Statement Information

Information about Manulife online account statements (pdf)

Empire Benefit Booklets

New benefit booklets from Empire Life will be sent to your home departments within the next week.

Due to the new collective agreement, there were a few changes to this.

  • Physiotherapy and Occupational Therapy was increased from $350.00 per year to $600.00.
  • Dental Fee guide has been updated from 2011 to 2014.
  • Eye exam increased from $50.00 to $85.00 per 24 month visit.
  • Basic Life and Accidental Death & Dismemberment increased from $150,000.00 to $160,000.00 maximum.

If you have any questions, please contact Janice Hacking at 226-314-0828.

Thank You.